Policy and charges
-TAX AND SERVICE CHARGE POLICY:
.
-CHECK IN-OUT TIMES:
CHECKIN: 1500 HOURS CHECKOUT: 1200 HOURS
.
-LATE CHECKOUT POLICY:
AVAILABLE UPON REQUEST.
.
-OVERSOLD POLICY:
IF A GUESTS GUARANTEED AND CONFIRMED RESERVATION
CANNOT BE HONOURED UPON ARRIVAL THE HOTEL WILL
PROVIDE FREE TRANSPORTATION ROUNDTRIP TO-FROM THE
ALTERNATE HOTEL- PAY ENTIRE STAY AT ALTERNATE
HOTEL- ONE LONG DISTANCE PHONE CALL- PROVIDE
VOUCHER FOR FREE OVERNIGHT STAY AT THE MOEVENPICK
FRANKFURT.
.
-GROUP POLICY:
PRICES APPLY TO GROUPS OF 15 PERSONS OR MORE.
CANCELLATION POLICY FOR GROUPS IS 4 WEEKS IN
ADVANCE.THE HOTEL CHARGES 80PCT OF THE STATED
PRICE FOR NO-SHOWS.
THE HOTEL MUST BE PROVIDED WITH A BINDING LIST OF
PARTICIPANTS BY 14 DAYS BEFORE THEIR ARRIVAL AT
THE LATEST. THE PRICES STATED MAY ONLY BE
CALCULATED AND OFFERED TOGETHER WITH AN ADDITIONAL
SERVICE OF EQUIVALENT VALUE E.G. TRANSPORT.
SPECIAL GROUP RATES CAN BE BOOKED UPON ENQUIRY AND
ARE SUBJECT TO AVAILABILITY.
.
-PET POLICY:
15.00 EURO PER STAY
.
-FAMILY POLICY:
CHILDREN UP TO THE AGE OF 16 - STAY FOR FREE IN
THEIR PARENTS ROOM - BREAKFAST AGE 0-6 FOR FREE -
7-12 50 PERCENT - 13-16 FULL PRICE.
.
-ACCEPTED METHODS OF PAYMENT:
- AMERICAN EXPRESS
- DEBIT CARDS
- DINERS CLUB
- EURO CARD
- JCB
- MASTERCARD
- TRAVELERS CHECKS
- VISA
- VOUCHERS
. MAX OCCUPANCY VARIES BY ROOMTYPE. PLEASE
SEE INDIVIDUAL ROOM DESCRIPTIONS.
. TAX INCLUDED NO SERVICE CHARGES MOEVENPICK BREAKFAST BUFFET EX 35.00EUR RA-RC 20.00EUR CR N-A
Rooms
- THE MOEVENPICK HOTEL FRANKFURT CITY OFFERS 288
MODERN EQUIPPED NON SMOKING ROOMS SPREAD ON 7
FLOORS. ALL ROOMS ARE EQUIPPED WITH AIR
CONDITIONING HEATING TV RADIO PHONE PUBLIC
WIRELESS LAN HSIA HAIRDRYER MINIBAR ROOM SERVICE
SAFE WHEELCHAIR ACCESS. IN ADDITION WE HAVE 8
ROOMS FOR ALLERGIC PERSONS 2 ROOMS FOR DISABLED
PERSONS AND 5 JUNIOR SUITES WITH ADDITIONAL
COMFORT ARE ALSO AVAILABLE. THE USE OF THE FITNESS
AREA (130 SQM) LOCATED ON THE 7TH FLOOR IS FREE OF
CHARGE FOR OUR GUESTS.
.
- EXTRA BEDS AVAILABLE ON AN ON REQUEST BASIS.
.
ROOM AMENITIES-
AVAILABLE IN SELECT
ROOMS-
- BATH ROBE - COFFEE-TEA MAKER
- CORDLESS PHONE - SHARED BATHROOM
- SOFA BED
.
AVAILABLE IN ALL ROOMS-
- AIR CONDITIONING - ALARM CLOCK
- BATHROOM AMENITIES - BATHTUB SHOWER
- CABLE NEWS - CABLE TV
- CEILING FAN - COLOR TV
- DIRECT DIAL PHONE - FULL SIZE MIRROR
- HAIR DRYER - HIGH SPEED INTERNET
- LAUNDRY BASKET - MINIBAR
- MODEM DATAPORT - PRIVATE BATH
- RADIO - SAFE
- SAFE FOR LAPTOP - TELEPHONE ADAPTER
- TEMPERATURE CONTROL - TWO PHONE LINES
- VOICE MAIL - WORKDESK LAMP
.
Note: It is the responsibility of
the hotel chain and/or the individual property to
ensure the adequacy of the hotel information. We
are not responsible for any inaccuracies in the information
displayed. |